Location: Alpharetta, GA 30022, USA

Pay: $90,000 per year

Position Overview

We are hiring a Project Engineer with 5–8 years of experience in wastewater systems, industrial conveyors, or solids handling equipment who is ready to take full ownership of projects from design through commissioning. This role is for someone who wants more than drafting support work. You will manage real projects, solve real problems, and work directly with customers, fabrication teams, and field crews to ensure successful execution.

If you are proactive, technically strong, and thrive in a fast-paced engineering environment, this opportunity offers visibility, responsibility, and impact.

Key Responsibilities

• Interpret customer specifications and translate them into engineering drawings, layouts, and deliverables.
• Perform engineering calculations including conveyor load calculations, structural support sizing, and motor/drive selection.
• Select equipment for wastewater and solids-handling systems.
• Develop project scopes, budgets, and schedules.
• Review and approve shop drawings and vendor submittals.
• Coordinate with manufacturing, purchasing, installation, and commissioning teams.
• Provide technical field support including start-up and troubleshooting.
• Communicate directly with customers and contractors.
• Manage documentation and ensure compliance with wastewater and industrial standards.

Qualifications

• Bachelor’s degree in Mechanical, Civil, Environmental, or related Engineering discipline.
• 5–8 years of experience in wastewater systems, industrial conveyors, or material handling equipment.
• Experience with design, fabrication, and commissioning processes.
• Proficiency in AutoCAD, SolidWorks, Inventor, or similar CAD platforms.
• Knowledge of motor/drive sizing and material handling system design.
• Strong project coordination and communication skills.
• Willingness to travel 10–30% as required.

Compensation & Benefits

• 100% employer-paid Medical, Dental, and Vision coverage for the employee.
• 401(k) with up to 6% employer match.
• 9 paid holidays plus 1 floating holiday.
• 120 hours PTO and 56 hours sick time.
• 2 weeks paid winter break.
• 100% employer-paid term life insurance up to $100,000.
• Voluntary supplemental insurance options.

Work Environment

This position combines office-based engineering work with field visits to fabrication shops, wastewater plants, and construction sites. Travel and hands-on involvement are part of the role.

Job Type: Full-Time
Salary: $90,000 per year

Pay: $60,000 per year

Schedule:
Monday – Thursday: 7:00 AM – 4:30 PM
Friday: 7:00 AM – 11:00 AM

Position Overview

We are seeking a motivated and experienced Customer Service Manager for a temp-to-hire opportunity. This role is responsible for overseeing the daily operations of the customer service department, improving processes, developing team members, and driving exceptional customer satisfaction.

Key Responsibilities

• Develop and implement customer service procedures, policies, and standards.
• Direct daily operations of the customer service team.
• Plan, prioritize, and delegate tasks to ensure efficient department performance.
• Review, track, and resolve customer complaints while compiling accurate reports.
• Handle complex and escalated customer service issues.
• Take ownership of customer concerns and ensure timely resolution.
• Act as a liaison between the customer service department and company management.
• Communicate effectively across all areas of the organization.
• Coordinate and manage customer service initiatives and projects.
• Recruit, interview, and hire new team members.
• Mentor and develop staff to foster a positive and high-performing environment.
• Conduct performance evaluations and provide coaching for continuous improvement.
• Identify training needs and deliver staff development programs.
• Conduct quarterly and annual performance reviews.
• Drive departmental KPIs and overall team performance.
• Improve the overall customer experience to promote long-term growth.

Qualifications

• Minimum of 2 years of customer service or account management experience.
• Experience in a direct customer-facing role.
• Strong coaching and mentoring abilities.
• Excellent communication skills with staff and upper management.
• Strong organizational and time management skills.
• Critical thinking and problem-solving skills.
• Ability to identify process gaps and proactively implement improvements.
• In-depth knowledge of customer service principles and practices.
• Proficiency in Microsoft Office applications.
• Understanding of manufacturing processes preferred.
• Specific product knowledge is a plus.

Work Environment

Office environment requiring extended periods of sitting at a computer terminal, as well as occasional walking and standing.

Job Type: Temp-to-Hire
Schedule: Full-Time