The Program Coordinator is a classified employee responsible for being the first point of contact with the public, and who assists the Business Consultants and the Director of a Statewide Department with public relations, marketing, and development efforts as well as office administration. The position provides support for the Statewide Department through the effective management of multiple, simultaneous projects including program development and delivery of presentations to prospective clients and inquirers. Program coordinator II will represent the organization through networking, client management, and sponsor relations, providing basic introductory business information via telephone, email, in person. There will be travel across the state and occasional evenings, primarily to local area events.
Skilled in Windows environment, including Microsoft Word, Excel, and PowerPoint as well as desktop publishing and editing programs (Publisher, InDesign) and Photoshop; email marketing (Constant Contact, MailChimp); video marketing; familiarity with WordPress; social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.); presentation and public speaking skills; event planning skills; organized, independent, self-starter who takes the initiative to continually improve the operations. Desires to continually learn and develop professionally. Desires to help others and work as a valued team member.
Work with Director of Office of Minority Business Development and business consultants to develop and deploy the Statewide Department marketing strategies. Market the department programs and services to potential and current clientele, stakeholders, referral sources and potential program attendees via traditional and digital marketing means.
Network independently on behalf of the organization with businesses and service providers in order to facilitate client referrals, partnerships, outreach activities, and sponsorship opportunities. Act as a liaison to local and regional stakeholders and referral sources.
As needed, provide basic business & procurement introductory presentations, business group guest talks, public addresses, and serve on small business minority committees.
Assist with Continuing Education program planning, development, and execution, including maintenance of a master calendar of CE classes, programs and other events in cooperation with the consulting staff.
Recruit and provide information to potential small business class participants. Manage registration and document class participants. Recruit, coordinate and correspond with outside program speakers. Maintain records of speakers.
Collect and report all financial assets including participant fees and sponsorship for an office.
As needed, conduct basic business workshops and presentations.
Actively participate in the development and execution of strategies for sponsorship of programs and other assets. This includes identifying and soliciting sponsors to the program. Assist office staff in stewardship of current and prospective partners.
Meet and greet the public with a professional image and route messages to consultants as appropriate.
Meet with new clients and provide basic introductory information.
Research information requests as needed and follow-up with inquirer.
Schedule consulting appointments and other case management related duties for staff as requested.
Develop and maintain knowledge base of small business resources on the local, regional, state, and national levels.
Assist Business Consultants with research; perform demographic studies; Analyze market and industry trends/statistics; Internet research as needed.
Input data accurately and timely into the Continuing Education Database. Maintain area office records and files in accordance with the organization and state office requirements.
Perform support duties required for the operation of the Area office using the organizations standard equipment and software in the preparation of:
– Presentation materials
– Purchase and check requests
– Process leave and travel expense forms
– Invoices and Honoraria
– Supply orders and area office related purchasing
– Promotional Materials including brochures, flyers, newsletters, e-mails to promote CE classes and other programs
– Accurately collect and account for monies collected for program and conference registration fees.
– Other duties as may be determined by the State Office.
Retrieving performance data and other information for completion of required reports. Assist Area Director and Business Consultant with other projects as needed.
Support organizational improvement efforts through active involvement on internal committees, special projects, and various assessments as directed by the state office.
Monday to Friday 8am to 5pm (some nights and weekends) $44,425.00 annually
To apply for this job email your details to firstname.lastname@example.org